Contact Us

Question about an order I have placed.

How can I reset or retrieve my account password?

If you have forgotten your old password or need a new one, you can request that here.

How can I track the delivery status of my order?

You can access all information about your order at your account center. You will see the order's status and have access to delivery tracking information.

How can I receive a copy of the invoice?

Once your order has been shipped, an invoice will be generated automatically. You can access the account center to retrieve a copy of the invoice.

How can I confirm that my payment was processed correctly?

You will receive an email confirming your payment once it is completed (when paying by credit card or PayPal). You can also verify the payment status at your account center.

I need to check an order that I just placed.

You can review all order details at your account center.

My question is not listed above.

Please call us during business hours at the number below, or email us your questions including as many details as possible.

I am interested in placing an order but have some questions first.

I am a first time visitor and want to know more about Leonidas.

We have a page for first time visitors here. If you still have questions, please feel free to email or call us for more information.

My question is not listed above.

Please send us your questions being as specific as you can. You can also call us during business hours at the number below.

Question about a large / corporate order.

I have a large order. What is the most efficient way to place it?

We will be happy to help customize an order. Please let us know what you would like to send, including your budget, the country of destination, the type of item(s) you are looking for, the occasion, and any other details that will help us to make a perfect suggestion for you.

How can I order an item that is not offered online?

We will be happy to help customize an order. Please let us know what you would like to send, including your budget, the country of destination, the type of item(s) you are looking for, the occasion, and any other details that will help us to make a perfect suggestion for you.

Our company ordered with Leonidas last year. Do you still have a record of our order?

We are pleased to see you back! Yes, we will be happy to help you recreate this order with any necessary changes or updates.